Other Products

WHAT IS A TOG?

A duvet’s tog rating indicates the amount of warmth it provides; the higher the tog, the warmer the duvet. 

WHAT SEASON FOR WHAT TOG?

An adult winter duvet is usually between 10.5tog (the most popular option) and a 13.5tog, with a summer duvet around 4.5tog. It is recommended that duvets for babies and young children should be no more than 4.5tog. 

WHY DO YOU NOT USE FILL POWER?

Fill power was originally introduced in the manufacturing of feather filled outdoor jackets and is used as a measurement to determine weight and insulating ability of down & feather. We have removed the fill power point from the description as it isn’t necessarily applicable to natural duvets as it can be confusing and doesn’t explain the duvet specification. 

IS FOUR SEASONS THE SAME AS ALL SEASONS?

Yes, both descriptions are used to detail the combination duvet option. 

WHICH DUVETS ARE ALL SEASONS/FOUR SEASONS?

In The Fine Bedding Company natural range the Goose Feather & Down duvet is available in Four Seasons. If you prefer a fibre filled duvet the combination is available in Boutique Silk, Breathe and the Spundown ranges. In our Nimbus Emporium Gold, Silver and Bronze ranges the 4.5 tog and 9.0 tog are bought individually but have buttons and button holes respectively so that they can be used together as a four season (13.5 tog) luxury combination duvet. 

HOW DOES A FOUR SEASONS/ALL SEASONS DUVET CLIP TOGETHER?

Nimbus emporium duvets have buttons and button holes. The duvets from The Fine Bedding Company range use press studs to attach. 

WHAT DO YOU MEAN BY SYNTHETIC AND NATURAL?

Synthetic means man-made fibres and natural is feather/down filling with cotton covers. 

MY NATURAL PRODUCT REALLY SMELLS! IS THERE SOMETHING WRONG WITH IT? HOW DO I REMOVE THIS?

We can assure you, there is nothing wrong with your product. Natural products to tend to have a particular ‘smell’ to them, which is generally attributed to natural products. We do find that in the heat, this smell becomes stronger. This could be down to you being hot as well and potentially sweating during your sleep. 

We advise regular airing of products during this time and potentially washing your products, however please read all product washing instructions before you do this! If a product is washed, please ensure that the product is completely dry before you put it back on the bed, shaking the product thoroughly to avoid clumping. Where a product can’t be washed, airing in a well ventilated room or even the garden is just as good. 

In some instances, such as with pillows, these may fit in our tumble dryer. As above, please read all product washing instructions before you do this! We do not usually advise to tumble dry natural products, however in desperate situations you could potentially put your pillows in the tumble dryer on a cool, low, reduced temperature spin for a very short time with a tumble drying fragrance cloth. Please check your products repeatedly to make sure they are ok and that there is no scorching to the feathers.

IS A PRODUCT COMING BACK IN STOCK? WHEN WILL THIS BE?

Many of our products are core lines and should be in stock. However, we do from time to time discontinue our products. So if you do see a line that is out of stock and would like to enquire about availability, please Fill in the Back In Stock Form on the product page. 

WHAT IS THE DIFFERENCE BETWEEN A MATTRESS TOPPER AND A MATTRESS ENHANCER?

Mattress toppers tend to be of a higher thickness than an enhancer – both add an additional layer of padding and extra comfort. They are especially good for providing extra softness to a mattress that is maybe a little too hard or for extending the life of an ageing mattress. 

I STAYED AT A HOTEL THAT FEATURED YOUR BEDDING AND I'D LIKE TO BUY IT. WHERE CAN I FIND IT?

Please email hospitality@finebeddingcompany.co.uk with what hotel you stayed at and when and we will get back to you as soon as possible. 

WHAT SEASON FOR WHAT TOG?

An adult winter duvet is usually between 10.5tog (the most popular option) and a 13.5tog, with a summer duvet around 4.5tog. It is recommended that duvets for babies and young children should be no more than 4.5tog. 

I SUFFER NECK PROBLEMS, WHICH PILLOW SHOULD I BUY?

We have a variety of neck support products, including the Head and Neck Pillow, Dual Support Memory Foam Pillow and the Traditional Memory Foam Pillow, along with various V-shaped back support pillows. You can view the full range here. 

Although our products have been designed with these particular ailments in mind, we recommend that you consult your doctor or medical professional before purchase if you are specifically using the product as a tool to reduce pain. 

WHAT ARE YOUR PRODUCT GUARANTEES?

We have a 10 year guarantee on our Nimbus Gold, Silver and Bronze duvets and you can register your guarantee for these items here. Although we do not offer guarantees on any of our other products, we do recommend the following timescales to replace your bedding. 

  • Fibre Duvets – 5 to 10 years 

  • Feather Duvets – 7 to 10 years 

  • Fibre Pillows – 2 to 5 years 

  • Feather Pillows – 3 to 5 years 

  • Memory Foam Pillows – 2 years 

  • Fibre Toppers – 2 to 3 years 

  • Feather Toppers – 2 to 3 years 

  • Fibre Enhancers – 3 to 5 years 

  • Feather Enhancers – 3 to 5 years 

  • Protectors – 10 years 

These are only recommended lifespans of our products. We recommend regular maintenance, such as airing and cleaning for optimum results. Details of how to care for your product will be affixed to your product. 

WHAT FIRMNESS WOULD YOU RECOMMEND FOR MY PILLOW?

Choosing the firmness of your pillow depends on what position you sleep in. 

Soft – If you sleep on your front 

Medium – If you sleep on your back 

Firm – If you sleep on your side 

Shop our full pillow range here. 

WHAT IS THE DEPTH OF MY MATTRESS TOPPER/ENHANCER/PROTECTOR?

Clusterfull mattress topper– 5cm depth with 35cm straps 

Dual Layer Topper – 8cm depth with 35 cm straps 

Spundown Enhancer – 3cm depth with 35cm straps 

All mattress protectors have a 35cm jersey skirt 

WHAT IS MODAL?

Modal is a natural fibre derived from wood pulp, which is very soft and breathable. It’s used in fabrics and fillings mixed with cotton or polyester to provide softness or temperature and moisture regulation. You can find modal in our Breathe range. 

WHAT MAKES YOUR NIMBUS HUNGARIAN PRODUCTS SO SPECIAL?

Hungarian goose feather and down is one of the highest grades of feather currently on the market. They are graded so highly due to their softness, warmth and durability, meaning that they will keep their luxury properties for longer, drape beautifully on the bed and will keep you warm and cosy. We pride ourselves on our ability to guarantee that all our natural filled products are made to the highest quality, using responsibly sourced fillings. We sustainably and responsibly source all of our natural down and feather fill. 

WHICH OF YOUR PRODUCTS COMPLY WITH FIRE & FURNISHING REGULATIONS?

Fire & Furnishing Regulations only apply to pillows and toppers and all our pillows and toppers comply with Fire & Furnishing Regulations. If it doesn’t pass the test, then we won’t sell it to you.

HOW DO I WASH MY DUVET/PILLOW/MATTRESS TOPPER/ENHANCER?

All of our products can fit into a standard washing machine (7 kg), however for best results we recommend washing larger togs and sizes in a large capacity machine (10 kg+). Larger togs and sizes are 10.5 tog super king, 13.5 tog king & super king. 

If you have already purchased your product the washing instructions are printed on the sewn in sash label. All washing instructions are also listed on our website on the product information page. PLEASE ALWAYS CHECK THE PRODUCT LABEL BEFORE YOU WASH OR LAUNDER YOUR PRODUCTS. 

HOW DO I DRY MY PRODUCTS AFTER WASHING?

Generally speaking, we recommend any synthetic duvet that has been washed to be air dried thoroughly to ensure the filling is completely dry. To ensure the synthetic duvet or pillow is completely dry, we would suggest weighing the product before and after you wash and dry the item – if the product is heavier after drying, this implies there’s still water in the product and has therefore not been dried thoroughly. PLEASE ALWAYS CHECK THE PRODUCT LABEL BEFORE YOU WASH OR LAUNDER YOUR PRODUCTS. 

WHERE DOES THE FINE BEDDING SOURCE ITS MATERIALS?

We source our materials worldwide and we select our suppliers carefully with careful consideration taking to working conditions. We are members of Sedex – the supplier ethical data exchange and all our tier 1 suppliers are audited annually by third parties to ensure compliance. 

WHAT IS THE LOWEST TOG YOU DO?

The lowest tog we offer is a 4.5 tog. 

WHY DO YOUR JUNIOR DUVETS ONLY GO UP TO 7.0 TOG?

Young children cannot regulate their body temperature like adults, which means that they would be warmer under the same duvet than an adult. It is recommended that children 12+ months sleep under no more than a 4.0 tog duvet. Please do not use a duvet for children less than 12 months old to prevent risk of overheating. 

WHY SHOULD CHILDREN UNDER 12 MONTHS NOT HAVE A PILLOW?

We don’t recommend that children under the age of 12 months sleep with a pillow due to the risk of suffocation. Children between the ages of 12 months and two years should sleep with a small, lightly filled pillow to prevent neck strain. 

I HAVE NIGHT SWEATS. WHAT PRODUCTS DO YOU RECOMMEND?

To keep cool in the evening we recommend using a lower tog and selecting a duvet with a breathable fabric or filling which can be washed frequently to be kept fresh. Our Breathe duvet  and Smart Temperature ranges can help with the issue.  

WHAT SIZE WASHING MACHINE DRUM WILL FIT MY DUVET IN?

Because of our specially designed siliconised fibres, our duvets will scrunch down quite small. We recommend that a standard 7kg washing machine will fit our kinsingle and double duvet , while 10kg+ will fit a king and super king. You can see a guide on how to wash your duvet here. PLEASE ALWAYS CHECK THE PRODUCT LABEL BEFORE YOU WASH OR LAUNDER YOUR PRODUCTS.